All our products are digital. No physical items are shipped.
Your personalized MP4 video will be ready within 6–24 hours after we receive your payment and all required personalization details.
When it is ready, we will email you a private link to watch and download your video—no account or registration required. If you have an account, your video will also be available in your client portal.
If you have questions about your order or need help accessing your video, email info@birdaycard.com and include your order number.
